Privacy Policy

Last updated: 12 Dec, 2024

Thank you for joining AnotherDream Education. We at AnotherDream Education (“AnotherDream Education”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use AnotherDream Education websites, mobile applications, APIs, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to anotherdreamedu.com.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Your Country
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with AnotherDream Education. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. AnotherDream Education does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

What We Use Your Data For

Usage Data is collected automatically when using the Service. We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity. We retain your data for as long as it is needed to serve the purposes for which it was collected.

We use the data we collect through your use of the Services to:

Provide and administer the Services, including to facilitate participation in educational content, issue completion certificates, display customized content, and facilitate communication with other users (Account Data; Shared Content; Learning Data; System Data; Usage Data; Approximate Geographic Data);
Process payments to instructors and other third parties (Student Payment Data; Instructor Payment Data);
Process your requests and orders for educational content, products, specific services, information, or features (Account Data; Learning Data; Student Payment Data; System Data; Communications and Support);
Communicate with you about your account by (Account Data; Shared Content; Learning Data; Sweepstakes, Promotions, and Surveys; System Data; Communications and Support):
- Responding to your questions and concerns;
- Sending you administrative messages and information, including messages from instructors, students, and teaching assistants; notifications about changes to our Service; and updates to our agreements;
- Sending you information, such as by email or text messages, about your progress in courses and related content, rewards programs, new services, new features, promotions, newsletters, and other available instructor-created content (which you can opt out of at any time);
- Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
Manage your account and account preferences and personalize your experience (Account Data; Learning Data; Student Payment Data; Instructor Payment Data; System Data, Usage Data, Cookie Data);
Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse (Account Data; Student Payment Data; Instructor Payment Data; Communications and Support; System Data; Approximate Geographic Location);
Verify the identity of instructors (Account Data; Instructor Payment Data);
Solicit feedback from users (Account Data; Communications and Support);
Market products, services, surveys, and promotions (Account Data; Learning Data; Sweepstakes, Promotions, and Surveys; Usage Data; Cookie Data);
Market Subscription Plans to prospective customers (Account Data; Learning Data; Cookie Data);
Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers (Account Data; Data About Your Accounts on Other Services; Usage Data; Cookie Data);
Identify unique users across devices (Account Data; System Data; Cookie Data);
Tailor advertisements across devices (Cookie Data);
Improve our Services and develop new products, services, and features (all data categories), including through the use of AI consistent with the Instructor GenAI Policy (Instructor Shared Content);
Analyze trends and traffic, track purchases, and track usage data (Account Data; Learning Data; Student Payment Data; Communications and Support; System Data; Usage Data; Approximate Geographic Data; Cookie Data);
Advertise the Services on third-party websites and applications (Account Data; Cookie Data);
As required or permitted by law (all data categories); or
As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services (all data categories).

We may process your inputs into the AI Assistant chatbot or other generative artificial intelligence (GenAI) features using GenAI in order to respond to your question or request, but we do not use your personal data to train or fine tune GenAI models.

Who We Share Your Data With

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Twitter

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies Administered by Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent CookiesAdministered by Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent CookiesAdministered by Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Change or Withdraw Consent
Should you decide to change your preferences later through your browsing session, you can come back to this page and click on Cookie Settings. If you would like to withdraw your consent entirely, you can come back to this page and click here Reject All.

Who We Share Your Data With

We share certain data about you with instructors, other students, companies performing services for us, AnotherDream Education affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share Your personal information in the following situations:

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
With Your Instructors: We share data that we have about you (except your email address) with instructors or teaching assistants for educational content you access or request information about, so they can improve their content for you and other students. This data may include things like your country, browser language, operating system, device settings, the site that brought you to AnotherDream Education, and certain activities on AnotherDream Education, like enrolled courses and course reviews. We will not share your email address with instructors or teaching assistants. (Account Data; System Data; Usage Data; Approximate Geographic Data)
With Other Students and Instructors: Depending on your settings, your Shared Content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable. (Account Data; Profile Data; Shared Content)
With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud, and abuse prevention, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service. (All data categories)
With AnotherDream Education Affiliates: We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services. (All data categories)
With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to AnotherDream Education. Depending on your location, we may share your data with these trusted partners. (Account Data; Learning Data; Communications and Support; System Data)
With Credit-Granting Organizations for Continuing Education: If you take a course to fulfill a continuing professional education requirement, we may share that information upon request of the organization granting the continuing education credit. (Account Data; Learning Data)
With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services like ZoomInfo, we share certain contact information or de-identified data. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner. (Account Data; System Data; Usage Data; Cookie Data)
To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy. (System Data; Usage Data; Cookie Data)
To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey. (Account Data; Sweepstakes, Promotions, and Surveys)
For Advertising: If we decide to use an advertising-supported revenue model in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and to undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads. (System Data)
For Security and Legal Compliance: We may disclose your data (all data categories) to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
- Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
- Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
- Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
- Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues;
- Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of AnotherDream Education, our users, employees, members of the public, or our Services;
- We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy; or
- Required or permitted by law.
During a Change in Control: If AnotherDream Education undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence). (All data categories)
After Aggregation/De-identification: We may disclose or use aggregated or de-identified data for any purpose.
With Your Permission: With your consent, we may share data to third parties outside the scope of this Privacy Policy. (All data categories)
If you click on any links to third-party sites, the collection, use, and disclosure of your personal data is governed by the third-party’s privacy policy.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Security

We implement security measures that are suitable for the type and sensitivity of the data being stored. As with any online system, there is always a potential risk of unauthorized access, so it is crucial to safeguard your password and reach out to us if you suspect any unauthorized activity on your account.

AnotherDream Education implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of the personal data we collect and store. These measures are tailored to the type and sensitivity of the data. However, no system can be entirely secure, so we cannot guarantee that communications between you and AnotherDream Education, our services, or any information provided in connection with the data we collect through our services will be free from unauthorized access by third parties. Your password is a key part of our security system, and it is your responsibility to keep it secure. You should not share your password with any third party. If you suspect your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

Your Rights

You have specific rights regarding the use of your data, including the option to opt out of promotional emails, cookies, and data collection by certain third parties. You can update or delete your account directly through our services, and you can also reach out to us for requests related to your personal data. If parents believe we have unintentionally collected personal data from their underage child, they should contact us for assistance in removing that information.

Your Choices About the Use of Your Data

You have the option to withhold certain data from us, though doing so may limit your ability to access certain features of our services.

To stop receiving promotional emails, you can unsubscribe using the link in the email or by adjusting your preferences in your account settings. Please note that even if you opt out of promotional emails, we will still send you essential transactional and service-related messages, such as order confirmations, administrative updates, and notices regarding our policies.

If you are in the European Economic Area, you can manage your preferences for certain data collection tools by clicking the “Cookie settings” link found at the bottom of any page.

Your browser or device may offer options to manage cookies and other local data storage. For more information on controlling cookies, visit Cookiepedia. Additionally, your mobile device might allow you to control whether location or other data is shared.

To control cookies used for targeted advertising, visit the opt-out pages of the Network Advertising Initiative or Digital Advertising Alliance. If you’re in the European Economic Area, visit the Your Online Choices site. Users in Japan can visit the Digital Advertising Consortium. For Google’s display ads, you can visit the Google Ads Settings page, and for Taboola’s targeted ads, see their Cookie Policy for the opt-out link.

If you wish to opt out of data use for analytics or enrichment by services like Google Analytics, Mixpanel, ZoomInfo, or Clearbit, you can refer to the relevant opt-out tools such as the Google Analytics Opt-out Browser Add-on, Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Clearbit’s data claiming procedure.

For in-app tailored advertising, Apple iOS, Android OS, and Microsoft Windows each provide their own methods for managing these settings. For other devices or operating systems, please consult the privacy settings on that platform.

Accessing, Updating, and Deleting Your Personal Data

You can access and modify the personal information we collect and store in the following ways:

To update your information, simply log into your account and make changes at any time.

To close your account:

If you’re a student, go to your profile settings and follow the steps outlined here.
If you’re an instructor, follow the instructions provided here. If you encounter any difficulties when closing your account, please reach out to our Support Team for assistance.

Please be aware that even after your account is closed, some or all of your data may still be accessible to others, including any data that has been (a) copied, stored, or shared by other users (such as comments on content); (b) shared or distributed by you or others (e.g., in shared content); or (c) posted to third-party platforms. Additionally, we may retain your data for as long as we have a legitimate need to do so, in accordance with applicable laws, to fulfill legal obligations, resolve disputes, and enforce agreements. We may continue to retain and disclose such data as outlined in this Privacy Policy even after your account is closed.

To request access to, correction of, or deletion of your personal data, please complete our online form here. Alternatively, you can send these requests to support@anotherdreamedu.com. For security reasons, we may require the request to come from the email address associated with your account, and we may need to verify your identity before fulfilling your request. Please note that we may retain certain information when we are legally required to do so, such as for record-keeping or completing transactions.

Our Policy on Children’s Privacy

We are committed to protecting the privacy of children and encourage parents and guardians to be involved in their children’s online activities. Individuals under the age of 18, or under the age required for consent to use online services in their country (e.g., 13 in the US or 16 in Ireland), are not permitted to create an account. However, a parent or guardian may set up an account on their behalf and assist them in accessing suitable content. Individuals below the legal consent age for online services are not permitted to use our services. If we discover that we have collected personal data from a child under the applicable age, we will take appropriate steps to delete it.

Parents who believe we have inadvertently collected personal data from a child under the legal consent age can contact us at support@anotherdreamedu.com

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email at: support@anotherdreamedu.com